Emirates Holistic Health Privacy Policy

Emirates Holistic Health ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and disclose information collected through our online platform, including our telehealth services, wellness programs, diagnostic testing services, and specialized medical consultations. This policy complies with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect:

We collect information you provide directly to us, such as when you schedule an appointment, register for a wellness program, or contact us through our website. This may include your name, contact information (including email address and phone number), date of birth, medical history, and other health information necessary for providing our services. We may also collect information automatically through your use of our online platform, including your IP address, browser type, and other usage data. We may use cookies and similar technologies to collect this information. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

We use your information to provide you with our services, including scheduling appointments, providing telehealth consultations, processing diagnostic tests, and delivering wellness programs. We may also use your information to communicate with you about your appointments, provide customer support, and improve our services. We may use your information for internal research and development purposes, always anonymizing or aggregating data to protect your privacy. We will only use your personal health information for the purposes specified in this policy or as otherwise disclosed to you.

Information Sharing:

We may share your information with third-party service providers who assist us in operating our online platform and providing our services. These providers are carefully vetted and are bound by confidentiality agreements to protect your information. We may also share your information if required to do so by law, or in response to a valid legal request. We do not sell or rent your personal data to third parties. We will obtain your consent before sharing your information for any purpose not described in this policy.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

Your Rights:

You have the right to access, correct, or delete your personal information. You also have the right to object to the processing of your personal information, and to request that we restrict the processing of your information. To exercise these rights, please contact us at the address below.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

Emirates Holistic Health
27 Al Falah Street, Floor 12
Abu Dhabi, Abu Dhabi 97856
United Arab Emirates

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website and, if the changes are material, will notify you appropriately. Your continued use of our online platform after any such changes constitutes your acceptance of the revised Privacy Policy.